Terms of Use

Pamoja · Last updated 19 September 2026 · Effective 19 September 2026

1. Agreement to these terms

These Terms of Use ("Terms") govern your use of the Pamoja mobile application ("Pamoja", "the app", "we", "us", "our"), operated by Balaji Thukuntala, sole proprietor, trading as Arkayen Labs, Mumbai, Maharashtra, India.

By downloading, accessing, or using Pamoja, you agree to these Terms. If you do not agree, do not use the app.

We may update these Terms from time to time. Material changes will be notified in-app or at this page. Continuing to use Pamoja after changes take effect means you accept the revised Terms.

2. Eligibility

You must be at least 18 years old to use Pamoja.

Pamoja is not directed at children. We do not knowingly collect data from anyone under 18. If we learn that we have, we will delete the account and its data.

3. What Pamoja does

Pamoja is a social fitness accountability app. Small private groups set a shared weekly step target. Each member's step count is read from their device's health data and combined into a group total, with a leaderboard showing individual contributions.

Pamoja is provided for general wellness and motivational purposes only.

4. Health and fitness disclaimer, please read carefully

5. Your account

Pamoja requires an account. You can create one with Google, your phone number, or an email address and password. You choose which; all three give you the same account.

• Your account, and the groups and step history attached to it, follow you to a new device when you sign in again with the same method.
• Keep your sign-in method secure. You are responsible for activity that occurs through your account.
• If you sign in with a phone number, that number is how we recognise you. If you give up that number, you may lose access to your account, and we may not be able to restore it.
• Before deleting your account we will ask you to confirm your identity again, for your protection.
• You may delete your account at any time from Settings, or by contacting us at support@arkayenlabs.com. Deletion permanently removes your profile, every group membership, and your entire step history. This cannot be undone.

6. Groups, invites, and shared information

• Anyone who has your group's invite link or code can request to join that group, subject to the group's member limit. Treat invite links as private and share them only with people you intend to invite.
• An invite link stops working once a group is full, and works again if a place frees up.
• When you join a group, other members of that group can see your display name, your daily step count, your weekly step total, and your ranking. Do not join a group if you are not comfortable sharing this.
• Your age, height, and weight, if provided, are never shown to other members.
• Choose a display name and group names that are not offensive, misleading, or infringing, and that do not contain another person's personal information.

7. Acceptable use

You agree not to:

• Falsify, manipulate, or artificially generate step data by any means, including mechanical devices or software
• Use Pamoja for any unlawful, harassing, abusive, defamatory, or harmful purpose
• Attempt to access another user's account or data
• Probe, scan, reverse-engineer, decompile, or attempt to breach or circumvent the app's security, or interfere with its normal operation
• Use automated systems to access the service in a way that sends more requests than a human could reasonably produce
• Resell, sublicense, or commercially exploit the app without our written permission
• Impersonate any person or misrepresent your affiliation with anyone

We may suspend or terminate accounts that violate these Terms, without notice.

8. Privacy and your data

Your use of Pamoja is also governed by our Privacy Policy.

In summary, and without limiting that policy:

• Health and fitness data is used only to provide Pamoja's features.
• We do not sell your data, and we do not use health or fitness data for advertising.
• Health data is read from your device's health platform only with your explicit permission, which you may revoke at any time in your device settings.

9. Subscriptions and payments

Plans and prices

Available billing periods, local prices and any introductory offer are shown by Google Play before confirmation. Google Play handles payment; RevenueCat verifies subscription status. Do not rely on a price shown in an old screenshot.

Trials, renewal and cancellation

Any trial duration, eligibility and subsequent charge are stated in the purchase sheet. Subscriptions renew automatically unless cancelled. Manage cancellation in Google Play. Cancelling normally stops renewal without removing access for the paid period; store refunds, revocations and expiry can change access. Deleting your Pamoja account does not cancel the subscription.

What is free and what Premium adds

Step tracking, synchronization, group leaderboards and exporting your personal app data are free. A Premium plan supports the number of groups shown in its Google Play purchase sheet. Every current member of a covered group receives its group benefits; members do not each need to buy the plan. The app shows the available paid features and group capacity before checkout. These can include full weekly review history and trends, scheduled weekly planning and the Together Trail. A purchase does not make a member the group organizer. When the current plan has no open group spot, the subscriber can confirm moving coverage or choose an available higher-capacity plan.

Together Trail and planning

The Together Trail is a finite shared walking adventure with bundled illustrated chapters. Contributions begin from each member's joining baseline. Planned contributions or rest choices affect the forecast; they do not create actual steps or silently assign another person more walking. The shared Trail target is confirmed at start. Estimates are not guarantees. Illustrations may be AI-assisted creative assets; the feature does not send health data to a generative AI service.

When Premium ends

Your account, group membership and ordinary step tracking remain. Features that require active Premium can become unavailable. A previously saved weekly plan remains scheduled. An already-started Trail has a finite completion allowance and earned content remains accessible to eligible current group members, subject to group existence and service availability. Starting another Trail requires active Premium. This is not an unlimited entitlement to future paid adventures.

Changes and refunds

Price changes and refunds follow applicable law and Google Play rules. Review the purchase sheet and Google Play subscription settings for the terms that apply to your purchase. Contact support@arkayenlabs.com if a covered group member cannot access Premium; that member should not purchase a separate subscription merely to restore shared access.

10. Intellectual property

Pamoja, including its name, logo, design, and software, is owned by Balaji Thukuntala, sole proprietor, trading as Arkayen Labs and protected by intellectual property law. These Terms grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app for your own non-commercial use.

You retain ownership of the content you create (such as your display name and group names) and grant us a licence to store, display, and process it as necessary to operate the service.

11. Service availability

• Pamoja is provided "as is" and "as available". We do not guarantee uninterrupted or error-free operation.
• We may modify, suspend, or discontinue any part of the service at any time. Where reasonably possible, we will give notice before discontinuing the service entirely.
• Pamoja depends on third-party services (Google Play services, your device's health platform, cloud infrastructure, network connectivity). We are not responsible for failures caused by those services.
• Features may be unavailable on some devices or in some regions.

12. Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, reliability, or completeness of step data or any other information provided by the app.

13. Limitation of liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill.
• We are not liable for any personal injury or health consequence arising from physical activity undertaken while using Pamoja.
• Our total aggregate liability for any claim relating to Pamoja will not exceed the greater of INR 1,000 or the amount you paid us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited, including for death or personal injury caused by proven negligence, or for fraud.

14. Indemnity

You agree to indemnify and hold harmless Balaji Thukuntala, sole proprietor, trading as Arkayen Labs from any claim or demand, including reasonable legal fees, arising from your misuse of Pamoja or your breach of these Terms.

15. Termination

You may stop using Pamoja and delete your account at any time.

We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the service. On termination, your right to use the app ends immediately. Sections that by their nature should survive (including 4, 12, 13, 14, and 16) will survive.

16. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules.

Any dispute will be subject to the exclusive jurisdiction of the courts of Mumbai, India.

If you are a consumer, this does not deprive you of any protection under the mandatory law of your country of residence.

17. General

• Severability, if any provision is found unenforceable, the remainder stays in effect.
• No waiver, our failure to enforce a provision is not a waiver of it.
• Entire agreement, these Terms and the Privacy Policy are the entire agreement between us regarding Pamoja.
• Assignment, you may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms: